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Terms & Conditions
Terms and Conditions for online sales at maineantiquefurniture.com
The Terms and Conditions of sale for maineantiquefurniture.com, ( “Web Site”). We are a part of Kennebec River Antique Traders, LLC. By completing a purchase with us you agree to follow these Terms and Conditions and to be bound by them.
General Terms
Kennebec River Antique Traders produces the products displayed on our Web Site. In some cases, merchandise displayed for sale on our Web Site may not be available, be out of stock or may be discontinued without notice. All items shown on our Web Site are only available in limited quantities, often items are one-of-a-kind.
All prices and services featured on our Web Site are quoted in U.S. Dollars, are valid and effective only in the continental U.S.
Every effort has been made to ensure the accuracy of prices, item numbers, availability, descriptions and dimensions, however, we cannot be responsible for typographical errors. We reserve the right to correct any errors or omissions.
We are proud of our products and have referenced wood and refinishing techniques and condition of items in general terms throughout the Web Site. Wood/veneer species, product composition, and manufacturing techniques vary by item. Delivered items may vary in color, finish, size, fabric, or other features. Electronic equipment, when shown, are props and are not included.
The total order amount, including tax and delivery charges, will be charged to your credit card or PayPal account, in full, at the time the order is placed, unless a layaway arrangement is made. See our Layaway policy for complete terms and conditions.
Order Cancellations
We will accept a cancellation for full refund if the item has not shipped. If the item has been shipped, the return policy and procedures outlined below must be followed. To cancel an order placed on maineantiquefurniture.com, please contact our Business Department at (1-800-553-3269). If the item has not shipped, we will credit the full amount paid back to the original credit card or PayPal account.
Warranty Service
At Kennebec River Antique Traders, quality has always been a priority. Contact the MaineAntiqueFurniture.com if your product is received damaged. We want you to be 100% satisfied and are ready to assist you.
Non-Warranty Returns
We make every effort to deliver products that meet or exceed your expectations. In the event that our products do not meet your expectations the following return policies and procedures apply.
Return Procedure: Items shipped
You must return the product along with the Return Authorization number via an approved carrier within ten (10) days of receiving the product. Repack the item securely in its original carton.
We regret that we cannot accept returns that do not include a Return Authorization Number or items returned after ten (10) days of receipt. Shipping charges are not refundable and you are responsible for the return shipping charges. If you receive a damaged, defective, or incorrect item, your warranty service will be provided at no charge.
Your product will be inspected upon return. A return handling charge of 10% of the purchase price will be deducted from the refund amount. A credit will be issued to the original credit card or PayPal account used for the purchase within fifteen (15) days from when the item has been received at our Returns Distribution Center. Refunds generally appear on your credit card statement in one to two billing periods.
Return Procedure: In-Home Delivery Service items
Within three (3) days of receiving the product contact our Business office at 1-800-553-3269 to facilitate your return. If authorized, a pick up will be scheduled.
We regret that we cannot accept returns that are not authorized by our business office within three (3) days of your receipt of the product. In-Home Delivery Service shipping charges are not refundable and you are responsible for the return shipping (pick up) charges. If you receive a damaged, defective, or incorrect item, your warranty service will be provided at no charge.
Your refund will be reduced by a return handling charge equal to 15% of the purchase price and an In-Home Delivery Service pick up charge equal to the original In-Home Delivery Service delivery charge, if any. A credit will be issued to the original credit card or PayPal account used for the purchase within fifteen (15) days of return of the product. Refunds generally appear on your credit card statement in one to two billing periods.
The estimated delivery date is an estimate of the approximate date the product is expected to arrive at your local delivery service center and is subject to change. We will endeavor to keep you informed on the progress of your order. Most items are in stock. We ship parcel post items by UPS ground, FedEx ground Common Carrier or a similar freight-type shipper. In-stock items typically ship within 24 to 72 hours of order acceptance. Express shipping is not available.
In-Home Delivery Service items are delivered and placed into your home by Kennebec River Antique Traders home delivery team. You will be called, at the number provided to us at checkout, to schedule an in-home delivery and will be provided a two or three hour time window for your delivery. Delivery is subject to reasonable and safe access. Hoisting and any other extraordinary measures necessary to accomplish delivery are at your risk and any additional cost must be paid by you at or before the time of delivery. In-Home Delivery Service may not be available in your area or may require additional fees such as for extended distance from a home delivery point, special tolls, or ferry service fees.
A minimum re-delivery fee of $100.00 will be charged to the original credit card or PayPal account if you are not at home, unable to, or do not accept a scheduled delivery and a second In-Home Delivery Service trip is required.
A storage fee of 2% per month of the total order amount will be charged to the original credit card or PayPal account used for the purchase if delivery is not accepted within thirty (30) days after notice of availability of merchandise for delivery. If you fail to accept delivery for ninety (90) days after notice of availability of merchandise for delivery, at our sole option and at any time thereafter, we will cancel your order and refund your payment less any unpaid storage fees and a 15% service and handling fee.
maineantiquefurniture.com may update or modify these Terms and Conditions at any time and without prior notice. For this reason, you should review these Terms and Conditions each time you purchase products from us. Any action relating to the use of maineantiquefurniture.com must be brought in the state or federal courts located in the State of Maine, Kennebec County. Certain collection names are proprietary and are owned by Kennebec River Antique Traders, LLC “Maineantiquefurniture.com” is a registered service mark and trademark of Kennebec River Antique Traders, LLC This Web Site and all its contents is protected under copyright by Kennebec River Antique Traders, LLC with all rights reserved.
Online Layaway Program
Minimum subtotal required for enrollment in the MaineAntiqueFurniture.com online Layaway program is $250.
No other discount, promotion, or coupon may be used with any order being placed on Layaway.
Payments will be accepted via Credit Card, Echeck and Debit (via PayPal.com)
If you do not have a PayPal account you may pay via credit card or check. Please call our business office between 8AM and 5PM Monday through Friday to establish your layaway account.
The order will be not be shipped until receipt of final payment.
